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Shopping Online
Mizcat.com accepts payment through Paypal or by Money Orders/Checks.
If you have any questions on ordering, please .
Shipping
Please allow 1-3 days for orders to be processed and shipped. Please allow 7-12 business days for the arrival of your order. For US delivery you may choose standard, priority, or overnight shipping. Domestic shipping fee starts at $6 USD. Sorry, we only ship within the Continental US.
Once your jewelry order is complete, you will receive a shipment confirmation email with a tracking number. Delivery times are not guaranteed but are our best approximation.
We cannot be responsible for lost or damaged shipments. Once packages leave our studio, they are the responsibility of the shipping provider. We cannot refund, exchange or ship replacements for lost merchandise without payment according to our normal terms.
Rush Service
If you need to have your order rushed, please to confirm the avaliablity of the item you would like to ship and our rush options.
Return & Exchange
If you are not fully satisfied with your purchase, we will gladly accept return and exchange within 14 days of receipt of the item. We do not accept any returns after 14 days.
Returns must be authorized prior to returning your item, please . No refund will be given for items returned without authorization. Return and exchange policy for each product varies and may be noted on each item detail page. All sale items and custom made/special order items cannot be returned.
Original shipping and handling costs are not refundable. Customers are responsible for the cost of return shipping.
Once you receive your Return number, pack the item(s) securely and ship back via an insured FedEx or UPS shipment. Products returned must be in unused conditions with original tags and packaging and must be mailed in a box or heavily padded mailer to protect the merchandise. We will automatically reject any returns received in regular envelopes. We are not responsible for items that are damaged due to poor packaging, defaced packaging, or lost shipments.
Credit refund is made after we receive, inspect and process your return. You should expect to receive your refund within one to two billing cycles. Please note that your bank may require additional time to process and credit your account once they have received the information from us.
Caring for Your Jewelry
To preserve the natural finish of the jewelry, avoid contact with perfume, hairspray, face lotion, hand lotion and other chemicals. The rule of thumb for protecting your jewelry is to always put it on last.
Gemstones, pearls and sterling silver can all be cleaned safely with a soft non-abrasive cloth.
Store jewelry in clean, dry and fabric-lined boxes. Try to store each item untouched by others to stop scratching and if transporting always pack each item securely and separately again to avoid contact damage and tangling.
It is natural for all metals, especially silver, to oxidize with exposure to air, keep it in an air-tight bag or in an anti-tarnish pouches. In the case that your sterling silver jewelry tarnishes, you can restore its shine by polishing with a polishing cloth or using a store bought liquid cleaner. Read the instructions on these cleaning tools carefully as they may not be suitable to your piece of jewelry.
Privacy
Mizcat.com is the sole owner of the information collected on this site. This information will under no circumstances be distributed.
Security
All of our transactions are made and protected through Paypal's Secure Payment Gateway and no sensitive data is ever stored on this website.
Still have questions? Check order status?
Feel free to with any questions. And if you are happy with your purchase, please do tell a friend.
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